Average review when you don't want what is on offer.
Thank you for sharing your thoughts about our Gold membership's design selection Wendy. We're committed to improving our offerings and appreciate your input in helping us do so.
Your suggestions are invaluable, and we'll work to enhance our design selection based on your feedback. If you have more ideas or preferences, feel free to let us know. You are welcome to use my personal email firstname.lastname@example.org Kind regards, Annemarie
I love the program but with my busy schedule I forget to go download all the designs it's been 6 weeks since my last download.
Sandy, we appreciate your valuable feedback. In the midst of our fast-paced lives, we've introduced the Premium PLUS Membership to provide you with added convenience. With this membership, you'll receive monthly download links delivered straight to your inbox, ensuring that you never miss out. Moreover, as a Premium PLUS Member, you'll receive a Brand New Design set every month.
From 1 July 2023 we regrettably would not be sending designs missed manually to our Gold members. Gladly you let us know early and I added the monogram letters for you and the links should be in your inbox soon. To avoid missing out on designs in the future, Gold members have the option to upgrade to the Premium PLUS Membership at any time. Kind regards, Annemarie
Amazing value and no need to download every day! Just download once a week and for a few bucks a month you get a full 'beautiful' embroidery alpha plus a bonus design per week.
Sheila, your positive feedback has brought immense joy and serves as a great source of motivation for us to continue crafting exquisite designs that offer incredible value for your money. We sincerely appreciate your kind words and they truly made my day! Happy stitching, Annemarie
I don’t have any concerns or complaints
Hi Carlyn, thank you for your positive review. We're glad to hear that you have no concerns or complaints. Your satisfaction is our priority, and we appreciate your feedback. If you need assistance in the future, feel free to reach out. Happy stitching! Annemarie
I wrote I 4 star review because I had not heard that we have to download our designs that week. I just received an email with every single one that missed so I'm changing my stairs because it was an unexpected wish!
Thank you so much for changing your 4-star to 5-stars Melodie! We couldn't be more thrilled with your decision, and we're here to do a happy dance in celebration.
We genuinely value your trust and loyalty and promise to keep providing stellar service that will make your smile stretch from ear to ear, even on a Monday morning.
Warm regards, Annemarie